In Eddings, et al. v. Health Net, U.S. District Court, California, the plaintiffs alleged that their employer required them to perform unpaid pre- and post-shift work. The employees were call center workers in California. We were retained to study the alleged unpaid work time. The employer provided a large amount of data on thousands of class members, across multiple years.

The data included payroll, time punch, time diary, and work log information from multiple sources. In the first stage, we developed and implemented a number of computer programs to translate the hardcopy paper and electronic data into analyzable formats. In our analysis, we used the time diary and job log information in conjunction with the time punch records to study the unpaid pre- and post-shift work allegations. Our economic and statistical analyses provided insights into the potential frequency and amount of unpaid off-the-clock work.